Instantly resolve employee time tracking questions

Q: What if the AI gives wrong time tracking advice?

Chatref only answers from your approved docs. **No guesswork.**

Q: Is this just another chatbot that sends article links?

Chatref resolves the whole question – **no dead-end links.**

Chatref answers from your own guides – so staff get help in seconds without waiting on support. Reduce ticket volume and scale seamlessly.

Get started Talk to an expert

Featured on

Chatref featured on There's An AI For That

Take a tour of the product

Why it matters

The problem this solves.

Repeat support questions

Your team burns time on the same basic employee time tracking questions.

Slow onboarding

New hires struggle with time tracking steps and get stuck.

Global support

Customers ask the same questions in different languages and regions.

Deflect repeat time tracking questionsSpeed up onboarding with instant answersSupport every region and language from aTurn questions into insights to improve

The Chatref solution

Instantly resolve employee time tracking questions.

Fig. 1 · Instantly resolve employee time tracking questions – AI answers from your own content – no guesswork, no dead ends.

Real questions

What Chatref answers here.

Auto-answer ‘How do I import contacts?’ with step-by-step instructions.

Capture leads when customers ask about premium features.

Tag chats by CRM feature to spot trends.

Handoff complex cases to agents with full chat history.

Under the hood

The features that power it.

AI Agents

Your own AI assistant, trained on your business.

Insights & Analytics

See what people ask and how your agent is doing.

Lead Capture

Turn chats into contacts, captured for you.

Shared Inbox

Watch chats live and step in when a human is needed.

Conversation Tags

Auto-label chats by topic so you can filter and report.

Pay as you go

Pay only for what you use, with simple prepaid credits.

Solve the next job too.

See all of them on the Time Tracking Software hub.

Faster Onboarding – Get Users to Value Sooner

24/7 Support – Cover Every Region & Hour

Turn Questions into Insights – Fix What’s Broken Next

View all Time Tracking Software solutions

Loved by support teams

Cut time tracking support questions by 50%

See how teams scale support without adding headcount.

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Our docs now answer 80% of time tracking questions instantly. Admins focus on complex cases only.

Pinehook

New hires set up time tracking in half the time with step-by-step chat guidance from our own guide.

Cardinal CRM

68%

of import questions answered before they reach the team

One set of content supports every office and language. Questions resolve 24/7 without local staff.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Won't this confuse employees with another chat option?

Chatref fits into your existing support flow – no extra steps. Employees get instant answers in their workflow.

What if the AI gives wrong time tracking advice?

Chatref only answers from your approved docs. No guesswork.

How do we handle sensitive data in chats?

Chatref follows your security policies. Human agents review flagged conversations.

Is this just another chatbot that sends article links?

Chatref resolves the whole question – no dead-end links.

How will this handle questions in different languages?

One AI agent covers every language – grounded in your English-first content.

What if an employee needs human help?

Seamless handoff to your team with full chat history and context.

How long does setup take?

Minutes. Upload content, drop in one widget snippet, and your AI starts answering.

Stop time tracking questions from slowing your team

Start for free – AI answers instantly from your own guides.

Start for free Talk to an expert

Part of Chatref for Time Tracking Software · SaaS hub · pricing.