Auto detailing support that scales with your brand
Chatref answers questions instantly in your voice – 24/7, from your own guides. Your team handles only the tricky cases.
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Why it matters
The problem this solves.
Repeat questions
Your team keeps answering the same basic product questions over and over.
Slow onboarding
New users can’t find the exact next step in your help docs and give up.
Global consistency
Keeping answers consistent across regions and languages is a nightmare.
Growing support load
You're drowning in support requests as your business grows.
The Chatref solution
Auto-detailing support that grows with you.
Your product grows. Support questions pile up. Chatref turns your guides into an AI agent that answers instantly – in your brand's voice. No dead-end links. No waiting. Just fast, accurate answers that scale with you.
Real questions
What Chatref answers here.
'How do I switch CRMs?' – answered instantly from your docs.
'Where’s my data?' – resolved in chat with one click.
Capture leads from customers asking about CRM moves.
Fix gaps spotted in chat insights – no guesswork.
Under the hood
The features that power it.
Loved by support teams
Teams cut support volume by half
How brands deflect repeat questions before they hit the queue
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Customers get instant answers from our own guides – no more waiting for our team. Wait times dropped overnight.
Chatref pulls the exact steps users need – no more 'how do I start' emails cluttering our inbox.
of import questions answered before they reach the team
One set of content now handles every region and time zone. Support questions no longer pile up overnight.
Won’t outdated content confuse customers?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from what you provide.
How fast is the setup?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No coding or waiting.
Does it work with multiple content formats?
Yes. Help docs, guides, site pages, and files – all in one place. Answers across languages from your imported content.
Is my content safe?
Yes. Your content stays private. Chatref only answers from what you import – never searches the web or shares your data.
Will customers notice changes?
No. Your AI answers in your brand’s voice using your content. Customers get the same help – just faster.
Can it explain our import format?
Yes. It pulls answers straight from your import guides, showing users the exact steps you wrote.
What if imports fail?
It lists common issues from your docs. Hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Auto detailing support that scales with your brand – free start
Paste your guides and FAQs. AI answers instantly in your voice, so your team handles only the tricky cases.
Part of Chatref for Auto Detailing Support · Automotive hub · pricing.