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Auto detailing support that works with your tools

Connect Chatref to your favorite apps – spend less time switching tabs between support and daily tasks. Auto answers from your help docs, no rebuilds needed.

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Take a tour of the product

Why it matters

The problem this solves.

Wasting time on repeats

Support keeps answering the same basic questions over and over.

Slow onboarding

New users can’t find the exact next step in your help docs and give up.

No visibility

Your team has no data on which questions confuse customers most.

Global gaps

You can’t cover every region and hour with one set of content.

Deflect repeat questionsSpeed up time-to-valueScale support without headcountTurn chats into actionable insights

The Chatref solution

Auto detailing support that works with your tools.

Fig. 1 · Auto detailing support that works with your toolsAI answers booking, scheduling and service questions from your own guides – no dead ends

A customer books a mobile detail but hits a snag. They ask Chatref. AI pulls the exact next step from your service guide. The booking completes. They return – no queue, no wait, no business lost to friction

Real questions

What Chatref answers here.

Answer ‘How do I switch CRMs?’ from your old help docs – no new training needed.

Resolve ‘Where’s my data?’ in the chat with one click – no email loops.

Capture warm leads from customers asking about CRM moves.

Turn chat insights into fixes for your migration gaps.

Loved by support teams

Auto detailing support that works with your tools

How teams handle customer questions without adding headcount.

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Our customers get instant answers about detailing packages and pricing – all from our own website. No more repeating the same info every day.

Pinehook

Chatref connects to our booking system so customers can schedule appointments right in the chat. It’s like having an extra team member.

Cardinal CRM
68%

of import questions answered before they reach the team

We tailor responses to each customer’s location and vehicle type. Chatref makes our service feel personal, even at scale.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Won’t outdated content cause bad answers?

You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from what you give it.

How fast is setup during migration?

Minutes. Upload your content, add one widget snippet, and your AI starts answering. No rewrites or coding needed.

Does it handle content in different formats or languages?

Yes. It works with help docs, guides, site pages, and files – answering across languages from one set of content.

Is my imported content kept private?

Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares your data.

Will customers notice the change?

No. Your AI answers in your brand’s voice using your imported content, so help stays consistent and faster.

Can it answer questions about our import format?

Yes – it pulls answers straight from your import guides, showing users the exact steps you wrote.

What if an import fails?

It lists common reasons from your docs and hands off to your team with full context for anything unusual.

Does it assist with field mapping?

Yes. It guides users through matching columns to fields using the rules in your documentation.

Keep support flowing as your product grows – free

Start for free and let AI answer repeat questions instantly in your brand’s voice.

Part of Chatref for Auto Detailing Support · Automotive hub · pricing.