Turn your content into instant support
Chatref answers questions instantly from your help docs – freeing your team to focus on detailing. No more repeat calls about bookings or invoices.
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Why it matters
The problem this solves.
Repeat questions
Customers ask the same booking and invoice questions over and over.
Support overload
Your team can’t keep up as your detailing business grows.
24/7 support gap
Your mobile software works offline – but support doesn’t.
Wasted seats
You’re paying for unused support seats every month.
The Chatref solution
Scale support without adding headcount.
A customer asks about booking. AI pulls the exact answer from your guides. The issue resolves instantly. Your team handles only complex cases – no repeat questions, no back-and-forth.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your help docs instantly.
Resolve ‘Where’s my data?’ in chat with one click – no emails.
Capture leads from customers asking about CRM moves.
Fix migration gaps with insights from confused users.
Under the hood
The features that power it.
Loved by support teams
Support scales with your product – not headcount
How teams deflect repeat questions and turn them into insights
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 70% of our repeat questions from our own docs – no more 'how do I' emails. Our team focuses on the hard cases.
One set of guides now handles every region and time zone. Support questions no longer pile up overnight.
of import questions answered before they reach the team
Customer questions reveal gaps in our mobile software. Now we fix them before they become complaints.
Won’t outdated content cause bad answers?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from what you give it.
How fast is setup during a migration?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No rewrites or coding needed.
Does it work with different content formats?
Yes. It handles help docs, guides, site pages, and files – all from one set of imported content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares your data.
Will customers notice a change?
No. Your AI answers in your brand’s voice using your content – just faster and more consistent.
Can it handle import format questions?
Yes. It pulls answers straight from your import guides, so users see the exact steps you wrote.
What if an import fails?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation.
Turn your content into instant support – free start
Paste your help docs and let AI answer questions instantly in your brand’s voice.
Part of Chatref for Auto Detailing Support · Automotive hub · pricing.