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Sell more cars with instant answers

Chatref answers customer questions instantly about vehicles, pricing, and availability – using your own content. No generic chatbot responses.

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Take a tour of the product

Why it matters

The problem this solves.

Repeat questions

Customers ask the same things about inventory, pricing, and vehicle history.

Overwhelmed support

Your team spends too much time on basic questions that should be easy to answer.

Missing leads

Buyers leave without asking questions – and you never hear from them again.

Confusing details

You don’t know which vehicle info trips buyers up most often.

Answer questions instantlyReduce support ticketsCapture more leadsIdentify confusing details

The Chatref solution

Scale support as your product grows.

Fig. 1 · Scale support as your product growsAI handles repeat questions – humans tackle the hard cases

Your docs are full of answers. Chatref turns them into an AI agent that resolves 80% of chats automatically – no more repeating yourself. Humans step in only for the cases that need a person. Results depend on your content

Real questions

What Chatref answers here.

‘How do I switch CRMs?’ – answered instantly from your help docs.

‘Where’s my data?’ – resolved in chat with one click, no email loops.

Capture leads from customers asking about CRM moves.

Chat insights reveal gaps in your migration guides.

Loved by support teams

Real dealerships sell more cars

How teams handle vehicle questions at scale with instant answers from their own content

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Chatref answers pricing and availability questions instantly – even at 3 AM. No more missed sales opportunities.

Pinehook

Our vehicle history details are now clear and easy to find. Fewer confused buyers reach out for help.

Cardinal CRM
68%

of import questions answered before they reach the team

Chatref captures every lead – no questions slip through the cracks. Our sales team loves it.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Won’t outdated content cause bad answers?

You pick what to import. Start with your best guides, then fix gaps using built-in insights. Your AI only answers from what you give it.

How fast is setup?

Minutes. Upload your content, add one widget snippet – and your AI starts answering. No rewrites or coding.

Does it work with different content formats?

Yes. It handles help docs, guides, site pages, and files – all from one set of imported content.

Is my content kept private?

Yes. Your data stays yours. Chatref never searches the web or shares your content.

Will customers notice changes?

No. Your AI answers in your brand’s voice using your content – just faster.

Can it answer questions about our import format?

Yes – it pulls answers straight from your import guides so users see the exact steps.

What if an import fails?

It lists common issues from your docs and hands off to your team with full context for anything unusual.

Does it help with field mapping?

Yes. It walks users through matching columns to fields using your documentation.

Close more sales with instant answers – free

Paste your dealership’s content and let AI answer customer questions in seconds.

Part of Chatref for Chatref for Car Dealerships · Automotive hub · pricing.