Effortless eco-friendly support
Share sustainable material details instantly. Chatref answers from your content – no generic chatbot, just your brand voice. Scale support without adding headcount.
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Why it matters
The problem this solves.
Repeat questions
Customers keep asking about your material sourcing and sustainability practices.
Support strain
Your team is drowning in inquiries about eco-friendly products.
Brand voice
Keeping your brand’s sustainability tone consistent is a struggle.
Satisfaction tracking
Measuring customer happiness about your green efforts is a guess.
The Chatref solution
Sustainable support that scales with you.
Customers ask about your product’s eco-friendly materials. AI answers from your sustainability guides – no made-up responses. They get what they need, fast. Your team handles only the complex cases. Scale support without adding headcount
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your own docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Fix gaps in your migration with chat insights.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Green Product Stores hub.
Loved by support teams
Teams cut support costs while keeping their brand voice
How teams scale eco-friendly support without adding headcount or losing authenticity
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers sourcing questions in our brand voice – no more generic chatbot responses. Customers trust the advice because it comes from our own guides.
We deflect repeat questions about material origins before they reach our team. Chatref resolves 80% of inquiries automatically, freeing us to focus on complex cases.
of import questions answered before they reach the team
Chatref turns customer questions into insights. We now know exactly which sustainability topics need clearer guides – all from the chats it handles.
Won’t outdated content hurt my AI’s answers?
Only what you import matters. Start with your strongest guides, then use insights to update the rest – so answers stay fresh and accurate.
How fast can I get Chatref running?
In minutes. Upload your content, add one widget snippet, and your AI starts answering – no coding or delays.
Does Chatref work with my multilingual content?
Yes. It answers in any language using your imported content – so you cover every region with one set of materials.
Is my content safe with Chatref?
Absolutely. Your data stays private. Chatref only answers from what you import – never the web.
Will customers notice a change in support?
No. Your AI answers in your brand’s voice using your content – so help stays consistent, just faster.
Can it explain our unique product features?
Yes. It pulls answers directly from your guides, so users get the exact details you provide.
What if something goes wrong during setup?
Chatref flags common issues from your docs and hands off to your team with full context for quick fixes.
Will it help users map data correctly?
Yes. It guides users through matching fields using the rules in your documentation.
Answer customer questions about sustainability instantly – free
Start for free and let AI resolve chats from your own content in seconds.
Part of Chatref for Chatref for Green Product Stores · E-commerce hub · pricing.