Sell more with instant product advice
Turn customer questions into sales. Chatref recommends the right products instantly from your own guides – no generic advice.
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Why it matters
The problem this solves.
Repeat questions
Customers ask the same basic product questions over and over – slowing sales.
Overwhelmed support
Your team is drowning in simple queries that could be handled automatically.
Generic advice
Competitors’ chatbots give bad recommendations not grounded in your product.
Slow sales
Customers can’t get instant answers to buy with confidence 24/7.
The Chatref solution
Instant supplement recommendations.
A customer asks about joint pain. Chatref scans your product guides and recommends supplements that match their goals – not just searches. They buy with confidence. Your team handles only the tricky cases. Scale support without adding headcount
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your help docs – no training needed.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Health Supplement Stores hub.
Loved by support teams
Real teams sell more with instant product advice
How Chatref turns supplement questions into sales opportunities with your own guides
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref recommends the right supplements instantly, 24/7. Our team only handles the complex cases now.
Fewer support tickets about product advice – Chatref answers from our guides, not generic web data.
of import questions answered before they reach the team
One chat handles all supplement questions. No transfers, no confusion – just the right advice every time.
Won’t Chatref just give generic product advice?
Chatref only recommends from your product guides – no made-up answers. Your brand voice shines through.
How does it handle complex product questions?
AI handles simple requests. For complex needs, it hands off to your team with full context.
What if customers want to speak to someone?
Chatref seamlessly connects them to your team – no lost context or repeating questions.
Is this just another chatbot?
Chatref resolves issues, not just deflects them. It recommends real products from your catalog.
Won’t importing old guides just bring in outdated answers?
You choose what to import. Start with your best guides, then use built-in insights to spot what needs updating.
How long does setup take?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Can I keep my old guides private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web.
Turn questions into sales – free start
Paste your product guides and let AI recommend the right items instantly in your brand’s voice.
Part of Chatref for Chatref for Health Supplement Stores · E-commerce hub · pricing.