Guide users on protecting assets fast
Deflect repeat questions with AI agents that resolve support chats in your brand’s voice – grounded in your own content. Scale customer service without adding headcount.
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Why it matters
The problem this solves.
Repeat questions
Your team keeps answering the same basic support questions over and over.
Slow onboarding
New users can’t find the exact next step in your help docs and give up.
24/7 coverage
You can’t offer instant help during critical moments outside business hours.
Generic chatbots
Competitors offer chatbots that don’t understand your product’s specific issues.
The Chatref solution
Turn repeat questions into upgrades.
A user hits a snag during onboarding. They ask Chatref. AI pulls the exact next step from your guides. The issue resolves. They keep using – no queue, no wait, no churn to friction
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your own help docs – no new training.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Real teams cut repeat questions in half
How Chatref keeps users moving with self-serve answers from your own content
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
We used to get the same divorce asset questions daily. Now Chatref answers from our own guides – no more repeating ourselves.
Chatref provides clear, fast answers about protecting crypto assets. Our team handles only the tricky cases.
of import questions answered before they reach the team
One set of content now supports every region and time zone. Support requests dropped overnight.
Will Chatref just give generic answers about crypto divorce issues?
Chatref only uses your content. It provides clear, actionable advice specific to crypto asset protection during divorce.
How does Chatref handle urgent cases needing human help?
Chatref hands off to human agents with full context. No dead-end article links – just resolutions.
Will Chatref increase our support costs?
Chatref scales your support without adding headcount. Pay-as-you-go pricing means you only pay for what you use.
Can Chatref deflect divorce-related support questions effectively?
Results depend on your content. But Chatref is designed to resolve most questions automatically, freeing your team for complex cases.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates needed.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Guide users fast – free start
Paste your docs and let AI answer questions instantly in your brand’s voice.
Part of Chatref for Crypto Exchange Support · Financial Services hub · pricing.