Keep support scalable as your product grows
Chatref answers repeat questions instantly using only your own content – freeing up your team for high-value work.
Featured on
Why it matters
The problem this solves.
Land plot questions
Customers can’t find answers about portals or plot tools in your docs.
Support overload
Basic land management questions clog up your support queue day after day.
Global consistency
Keeping support responses uniform across regions is a constant struggle.
Lead capture
Your team wastes time manually tracking and following up on leads.
The Chatref solution
Scale support without adding headcount.
A customer asks about a feature. AI pulls the answer from your help docs and resolves it instantly. For complex issues, it hands off to your team with full context. Scale support across regions and time zones – no hiring needed.
Real questions
What Chatref answers here.
Answer ‘How do I use the land portal?’ instantly from your docs – no new training.
Guide customers through plot management steps in chat – no search needed.
Capture leads asking about land development features – no forms required.
Deflect ‘What is a latapult?’ questions before they reach your team.
Under the hood
The features that power it.
Loved by support teams
Teams cut repetitive questions in half
How Chatref keeps users moving with instant, accurate answers from your own content
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our land plot questions dropped by 80% – Chatref pulls the exact steps from our guides. No more repeating basic info.
New users now onboard faster with instant answers from our docs. No more waiting for support.
of import questions answered before they reach the team
One set of content handles every region and time zone. No more overnight question piles.
Will Chatref replace our existing support tools?
No. It works alongside them – deflecting repetitive questions so your team can focus on complex cases.
Can it handle our specific product terminology?
Yes. It learns from your own content, so answers stay accurate and on-brand.
How does pricing work for multiple support agents?
Pay-as-you-go – no per-seat fees. You only pay for what you use.
What if a customer asks something not in our docs?
The AI hands off the chat to your team with full context.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet – no coding or waiting.
What if my old content is in different formats or languages?
Chatref works with help docs, guides, and files. It answers across languages from one set of content.
Can I keep my old content private?
Yes. Your content stays yours – Chatref never searches the web or shares your data.
Keep support scalable as you grow – free start
Add your help docs, drop in the widget, and let AI handle repeat questions instantly.
Part of Chatref for Land Plots Support · Real Estate hub · pricing.