$50 free credit for new accounts - ends in

Claim $50

Keep franchisees on-brand with instant chat answers

Chatref answers repeat questions instantly from your own content – no generic CRM or FAQ links. Keep support consistent across regions.

Get startedTalk to an expert

Featured on

Chatref featured on PeerPushChatref featured on Findly ToolsChatref featured on Tool FameChatref featured on There's An AI For ThatChatref featured on SaaS FameChatref featured on Twelve ToolsChatref featured on Dofollow ToolsChatref featured on Wired BusinessChatref featured on Submit AI ToolsChatref featured on Turbo0Chatref featured on Startup FameChatref featured on Super Launch
Take a tour of the product

Why it matters

The problem this solves.

Repeat branding questions

Franchisees keep asking the same questions about your brand.

Inconsistent branding

Keeping every franchisee on-brand across regions is a struggle.

Support scaling

Adding more support staff isn’t keeping up with franchise growth.

Dead-end links

Generic chatbots send franchisees to articles that don’t solve their problem.

Deflect repeat branding questionsKeep franchisees on-brand instantlyScale support across regionsTurn questions into branding insights

The Chatref solution

Keep support scaling with your product.

Fig. 1 · Keep support scaling with your product – AI agents answer repeat questions from your own content – no guesswork, no dead ends

Your product grows. Your docs grow. Chatref keeps support sharp with answers that scale. AI agents pull from your latest guides to resolve issues in chat – no outdated links, no lost context. Humans take over only when needed. Results depend on your content

Real questions

What Chatref answers here.

Answer 'What are our branding guidelines?' instantly.

Resolve 'How do I use our logo correctly?' in chat.

Deflect 'Where can I find the brand style guide?' before support.

Turn franchisee questions into branding insights.

Under the hood

The features that power it.

AI Agents

Your own AI assistant, trained on your business.

Insights & Analytics

See what people ask and how your agent is doing.

Lead Capture

Turn chats into contacts, captured for you.

Shared Inbox

Watch chats live and step in when a human is needed.

Conversation Tags

Auto-label chats by topic so you can filter and report.

Pay as you go

Pay only for what you use, with simple prepaid credits.

More CRM solutions

Solve the next job too.

See all of them on the Chatref for Real Estate Franchises hub.

Franchise Onboarding Support

Software Training Support

Lead Capture for Franchises

View all Chatref for Real Estate Franchises solutions

Loved by support teams

Franchisees stay on-brand with instant answers

How teams scale support across regions without adding agents

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Chatref answers franchisee questions instantly from our own branding guides – no more off-brand advice.

Pinehook

One set of content now handles every region and time zone. Support requests dropped overnight.

Cardinal CRM
68%

of import questions answered before they reach the team

Franchisees get accurate answers in their language, 24/7. Our team focuses on what needs a human.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Won’t outdated content mess up the AI’s answers?

You pick what to import. Start with your best guides, then use insights to update what’s outdated. The AI only answers from what you give it.

How fast is setup during a migration?

Minutes. Upload content, add one widget snippet, and your AI starts answering. No coding or rewrites needed.

Does it handle different content formats or languages?

Yes. It works with docs, guides, and files. Answers in all languages from one set of imported content.

Is my old content kept private?

Yes. Your content stays yours. Chatref only uses what you import – never searches the web or shares data.

Will customers notice any changes?

No. Your AI answers in your brand’s voice using your content. Customers get the same help – just faster.

Can it answer questions about our import format?

Yes. It pulls answers straight from your import guides, showing the exact steps you wrote.

What if an import fails?

It lists common issues from your docs and hands off to your team with full context for anything unusual.

Will it help with field mapping?

Yes. It guides users through matching columns to fields using your documentation rules.

Keep franchisees on-brand with instant chat answers – free start

Paste your help docs and let AI resolve questions instantly in your brand’s voice.

Start for freeTalk to an expert

Part of Chatref for Chatref for Real Estate Franchises · Real Estate hub · pricing.