Clear answers on commission and fees, instantly
Reduce repetitive inquiries with automated support that scales across regions – all from your own content.
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Why it matters
The problem this solves.
Repeat commission questions
Your team answers the same commission questions over and over.
Outdated info
Keeping commission details updated across platforms takes too much time.
Slow sales process
Manual responses to commission inquiries delay the sales cycle.
The Chatref solution
Clear answers on commission and fees, instantly.
A customer asks about a pricing tier. AI pulls the exact answer from your docs and resolves it in seconds – no queue, no wait. Results depend on your content quality.
Real questions
What Chatref answers here.
'How do I switch CRMs?' – answered from your docs instantly.
'Where’s my data?' – resolved in chat with one click.
Capture leads from customers asking about CRM moves.
Fix migration gaps with insights from chat questions.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Residential Brokerages hub.
Loved by support teams
Clear commission answers – instantly
How teams deflect repeat fee questions before they hit the queue.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 90% of commission questions from our own docs – no more made-up responses. Our team handles only the tricky cases.
Users get instant, accurate commission info in our brand’s voice. No more outdated FAQs or confused emails.
of import questions answered before they reach the team
One set of docs now supports every region and time zone. Commission questions don’t pile up overnight anymore.
Won’t outdated content cause wrong answers?
You pick what to import. Start with your best guides, then use insights to update old content. Your AI only answers from what you give it.
How fast is setup during migration?
Minutes. Upload content, add one widget snippet, and your AI starts answering. No rewrites or coding needed.
Does it handle different content formats?
Yes. It works with docs, guides, pages, and files across languages – all from one set of imported content.
Is my old content kept private?
Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares data.
Will customers notice changes?
No. Your AI answers in your brand’s voice using imported content – same help, just faster.
Can it answer import format questions?
Yes. It pulls answers from your import guides, showing the exact steps your team wrote.
What if imports fail?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Get clear answers on fees – free start
Try Chatref for free. Paste your help docs and let AI resolve repeat questions instantly.
Part of Chatref for Chatref for Residential Brokerages · Real Estate hub · pricing.