$50 free credit for new accounts - ends in

Claim $50

Turn support emails into sales with AI

Chatref qualifies leads from your email marketing content – handing warm prospects to sales with full context, no cold follow-ups.

Get startedTalk to an expert

Featured on

Chatref featured on PeerPushChatref featured on Findly ToolsChatref featured on Tool FameChatref featured on There's An AI For ThatChatref featured on SaaS FameChatref featured on Twelve ToolsChatref featured on Dofollow ToolsChatref featured on Wired BusinessChatref featured on Submit AI ToolsChatref featured on Turbo0Chatref featured on Startup FameChatref featured on Super Launch
Take a tour of the product

Why it matters

The problem this solves.

Repeat questions

Your team wastes time answering the same basic support questions over and over.

Slow onboarding

New users get stuck in your docs and can’t find the next steps to succeed.

Global support

Customers ask the same questions in different languages and time zones.

Deflect repeat questionsSpeed up onboardingHandle multilingual supportTurn chats into leads

The Chatref solution

Turn support emails into sales with AI.

Fig. 1 · Turn support emails into sales with AI – AI answers from your content – no dead-end articles, just fast help.

Your customers ask the same questions over and over. AI answers instantly from your own content – no dead ends or guesswork. Customers get help fast, and your team focuses on what matters.

Real questions

What Chatref answers here.

Auto-answer ‘How do I import contacts?’ with step-by-step instructions.

Capture leads when customers ask about premium features.

Tag chats by CRM feature to spot trends.

Handoff complex cases with full chat history.

Under the hood

The features that power it.

AI Agents

Your own AI assistant, trained on your business.

Insights & Analytics

See what people ask and how your agent is doing.

Lead Capture

Turn chats into contacts, captured for you.

Shared Inbox

Watch chats live and step in when a human is needed.

Conversation Tags

Auto-label chats by topic so you can filter and report.

Pay as you go

Pay only for what you use, with simple prepaid credits.

More CRM solutions

Solve the next job too.

See all of them on the Email Marketing Support hub.

Stop Repeat Email Questions

Scale Support Without Hiring

Turn Questions Into Insights

Deflect Questions Before the Queue

View all Email Marketing Support solutions

Loved by support teams

Turn support into sales with AI

See how teams convert more customers by resolving questions instantly.

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Chatref qualifies leads from our own guides, not generic searches. Sales gets warm leads with full chat history.

Pinehook

One set of content handles every language and time zone. No more overnight question piles.

Cardinal CRM
68%

of import questions answered before they reach the team

Pay-as-you-go pricing fits our budget better than per-seat fees. No dead-end articles.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Won’t this confuse customers with another chat option?

Chatref fits into your existing email support flow. No extra steps – just instant answers.

What if the AI gives wrong answers about our product?

Chatref only answers from your approved docs. No guesswork.

How do we handle sensitive data in chats?

Chatref follows your security policies. Human agents review flagged conversations.

Is this just another chatbot that sends article links?

Chatref resolves issues in chat – no dead-end links. If needed, it hands off to a human with full context.

How will this handle questions in different languages?

One AI agent covers every language – grounded in your English-first content.

What if a customer needs human help?

Seamless handoff to your team with full chat history and context.

How long does setup take?

Minutes. Upload content, drop in one widget snippet, and your AI starts answering.

Turn support into sales – for free

Start free. AI chats qualify leads and hand them to sales with full context.

Start for freeTalk to an expert

Part of Chatref for Email Marketing Support · SaaS hub · pricing.