Instant AI support for your inventory software
Chatref answers questions from your own guides – reducing repeat queries and letting your team focus on growth.
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Why it matters
The problem this solves.
Repeat questions
Your team wastes time answering the same basic support questions.
Slow onboarding
New users get stuck in your docs and can’t find next steps.
Global support
Customers ask the same questions in different languages.
The Chatref solution
Scale inventory support without adding staff.
Your team gets the same inventory questions daily. AI answers instantly from your own guides – no dead ends or guesswork. Customers get help fast, and your team focuses on what matters.
Real questions
What Chatref answers here.
Auto-answer ‘How do I import contacts?’ instantly.
Capture leads when customers ask about premium features.
Tag chats by CRM feature to spot trends.
Handoff complex cases with full chat history.
Under the hood
The features that power it.
Loved by support teams
SaaS teams scale support with their own content
See how Chatref deflects repeat questions and speeds up onboarding.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our inventory docs now answer setup questions instantly – no more repeat emails about field mapping. Our team focuses on the real issues.
Customers onboard faster with step-by-step guidance from our own handbook. Training sessions move ahead without delays.
of import questions answered before they reach the team
One set of content handles every language and time zone. Inventory questions don’t pile up overnight.
Won't this confuse customers with another chat option?
Chatref fits into your existing email support flow – no extra steps. Customers get instant answers in their inbox.
What if the AI gives wrong answers about our inventory?
Chatref only answers from your approved docs. No guesswork.
How do we handle sensitive inventory data in chats?
Chatref follows your security policies. Human agents review flagged conversations.
Is this just another chatbot that sends dead-end links?
Chatref resolves issues in chat – no article links. If needed, it hands off to a human with full context.
How will this handle questions in different languages?
One AI agent covers every language – grounded in your English-first content.
What if a customer needs human help?
Seamless handoff to your team with full chat history and context.
How long does setup take?
Minutes. Upload content, drop in one widget snippet, and your AI starts answering.
Instant AI support – free to start
Turn your docs into an instant AI agent that answers in your brand’s voice. Start for free.
Part of Chatref for Inventory Management Software · SaaS hub · pricing.