Turn your docs into an AI support agent
Chatref answers questions from your inventory guides – cutting repeat tickets and scaling support without adding headcount.
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Why it matters
The problem this solves.
Repeat support questions
Customers ask the same things over and over – your team’s time drains away.
Slow onboarding
New users get stuck in your docs and can’t find next steps.
Global support
Customers ask the same questions in different languages.
The Chatref solution
Scale warehouse support without hiring.
Your warehouse team gets the same inventory questions daily. AI answers instantly from your own docs – no dead ends or guesswork. Customers get help fast, and your team focuses on what matters.
Real questions
What Chatref answers here.
AI explains how to set up barcodes in your system.
Auto-resolve stock transfer discrepancies instantly.
Guide staff through cycle counts step-by-step.
Capture leads asking about inventory features.
Under the hood
The features that power it.
Loved by support teams
SaaS teams cut support costs and scale effortlessly
See how businesses deflect repeat questions and shorten onboarding with their own content.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Warehouse staff onboard faster with step-by-step guidance from our own handbook. No more stalled training sessions.
One set of content handles every region and time zone. Inventory questions don’t pile up overnight.
of import questions answered before they reach the team
Answers inventory questions only from our own docs – no guesses. Resolves issues and hands off to humans with full context.
Won’t this confuse customers with another chat option?
Chatref fits into your existing support flow. No extra steps – just instant answers.
What if the AI gives wrong answers about our product?
Chatref only uses your approved docs. No made-up responses.
How do we handle sensitive data in chats?
Chatref follows your security rules. Human agents review flagged chats.
Is this just another chatbot that sends article links?
Chatref resolves issues in chat – no dead-end links. Human handoff has full context.
How will this handle questions in different languages?
One AI agent covers all languages – grounded in your English content.
What if a customer needs human help?
Seamless handoff to your team with full chat history and context.
How long does setup take?
Minutes. Upload content, drop in one widget snippet, and your AI starts answering.
Can I try this for free?
Yes – start with a free, self-serve trial. No credit card needed.
Turn your docs into an AI support agent – free
Start for free. AI answers customer questions in your brand’s voice.
Part of Chatref for Inventory Management Software · SaaS hub · pricing.