Answer tire questions fast – no repeats
Chatref uses your own guides to answer customers instantly. Your team focuses on fixing tires – not typing the same replies.
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Why it matters
The problem this solves.
Repeat questions
Customers keep asking the same things about tire sizes and prices.
Busy hours
Your team can’t keep up with inquiries during peak times.
Tracking issues
No easy way to see what problems customers face most.
The Chatref solution
Keep support scaling with your product.
A customer asks about a new feature. AI pulls the answer from your latest guide – in your brand's voice. They get help 24/7, no queue. Your team handles only the hard cases. Support scales without adding headcount
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your help docs – no repeats.
Resolve ‘Where’s my data?’ in the chat with one click.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Real teams cut tire questions in half
How shops keep customers rolling with instant answers from their own guides
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Tire questions used to stall our team. Now Chatref walks customers through sizing from our own guide – most finish without us.
Our tire guide used to get buried in search. Now Chatref pulls the exact steps customers need – no more 'what size do I need' calls.
of import questions answered before they reach the team
Customers see the exact tire steps from our own docs – not generic advice. Trust in our shop went up.
Won’t outdated content hurt my AI’s answers?
You pick what to import. Start with your best guides, then use insights to update weak spots. Your AI only answers from what you give it – so you control what’s current.
How fast can we set this up?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No coding or rewrites needed.
Does it work with content in different languages?
Yes. It answers across languages from one set of imported content – so your whole team stays covered.
Is my content safe with Chatref?
Yes. Your content stays private. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice any changes?
No. Your AI answers in your brand’s voice using your imported content. Customers get the same help – just faster.
Can it explain our import format?
Yes. It pulls answers straight from your import guides, so users see the exact steps you wrote.
What if something goes wrong?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It walks users through matching columns to fields using the rules in your documentation.
Keep answers flowing – free
Paste your help docs and let AI handle tire questions instantly.
Part of Chatref for Chatref for Tire Wheel Shops · Automotive hub · pricing.