Answer court procedure questions instantly
Reduce confusion and improve compliance. Chatref powers accurate answers from your own content – no generic searches.
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Why it matters
The problem this solves.
Repeat questions
Your team keeps answering the same basic support questions over and over.
Slow onboarding
New users can’t find the exact next step in your help docs and give up.
No visibility
You have no data on which questions confuse customers most.
The Chatref solution
Answer court procedure questions instantly.
Citizens ask about court procedures. AI answers instantly from your approved docs. No dead ends, no guesswork – just the right answer every time.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Clear answers from your own content
How teams reduce call volumes and compliance risks with trusted guidance
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Citizens now get clear, consistent answers about court procedures directly from our approved content.
Our staff spend less time explaining basic processes – Chatref handles the routine questions.
of import questions answered before they reach the team
We’ve reduced compliance risks by ensuring outdated or unclear guidance isn’t shared.
Won’t outdated content create bad answers?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from what you give it.
How fast is setup during a migration?
Minutes. Upload your content, add one widget snippet, and your AI starts answering immediately.
Does it work with different content formats?
Yes – help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Can I keep my content private?
Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares data.
Will customers notice a change?
No. Your AI answers in your brand’s voice using your content – same help, just faster.
Can it answer questions about imports?
Yes. It pulls answers straight from your import guides, showing the exact steps you wrote.
What if imports fail?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Answer court procedure questions instantly – free start
Paste your help docs and let AI resolve questions in your brand’s voice.
Part of Chatref for Chatref for Government Legal · Legal Services hub · pricing.