Automate support for energy-efficient home features
Chatref answers customer questions instantly from your own content – no generic responses. Reduce repetitive inquiries and focus on scaling your business.
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Why it matters
The problem this solves.
Repeat questions
Customers keep asking the same things about energy-saving features.
Support overload
Your team is drowning in repetitive questions about energy efficiency.
Slow onboarding
Customers struggle to find clear steps in your help docs.
Manual insights
Tracking questions and improving content takes too much work.
The Chatref solution
Keep answers alive about energy features.
A customer asks about solar panel compatibility. AI pulls the exact answer from your energy-efficiency guide. The issue resolves instantly – no queue, no wait, no lost leads.
Real questions
What Chatref answers here.
AI answers ‘How do I switch CRMs?’ from your docs – no training.
Resolve ‘Where’s my data?’ in chat with one click – no emails.
Capture leads from customers asking about CRM moves.
Fix gaps in your migration content with chat insights.
Under the hood
The features that power it.
Loved by support teams
Fewer questions about energy features
How teams scale support for growing product adoption with accurate, self-serve answers
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref pulls the exact steps from our energy-saving guides – no more 'how do I set this up' emails. Our team focuses on real issues now.
Users get consistent answers about our features, straight from our docs. Trust in our product improved overnight.
of import questions answered before they reach the team
One set of content now handles every region and time zone. Energy-related questions don’t pile up overnight anymore.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates. Your AI agent only answers from what you give it.
How long does setup take during migration?
Minutes. Upload content, add a snippet, and your AI starts answering – no coding or waiting.
What if my content is in different formats?
Chatref works with docs, guides, and files. It answers across languages from one set of imported content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares data.
Will customers notice the migration?
No. Your AI agent answers in your brand’s voice using imported content – same help, just faster.
Can it handle questions about our import format?
Yes – pulls answers straight from your import guides, showing the exact steps you wrote.
What about failed imports?
Lists common reasons from your docs. Hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. Walks users through matching columns to fields using your documentation rules.
Automate support for energy features – free start
Paste your help docs and let AI answer questions instantly in your brand’s voice.
Part of Chatref for Chatref for New Home Builders · Real Estate hub · pricing.